How to Fix Ring Motion Schedule Not Working

Written by

Ojash

Reviewed by

Hashir

Last updated: November 19, 2024

Expert verified

Tired of missed motion alerts or wrong-time notifications on your Ring devices? In this guide, I’ve shared the common causes of your Ring Motion Schedule not working and how to fix them step-by-step.

Why Is Your Ring Motion Schedule Not Working?

Here are the reasons why your Ring motion schedule might not be working:

• 🗓️ Incorrect Schedule Settings: The schedule might be set for the wrong times or days, preventing it from working as expected.
• 🔄 Outdated Firmware: Your Ring device might have outdated firmware, causing features like motion scheduling to malfunction.
• 🐞 App Glitches or Bugs: Glitches or bugs in the Ring app can interfere with the motion schedule function.
• ⚠️ Conflicting Motion Settings: Other settings like Motion Snooze or Mode Settings can override or conflict with your motion schedule.
• 📶 Connectivity Issues: Poor Wi-Fi connectivity can disrupt communication between your Ring device and the app, affecting schedules.
• 🔋 Power Issues: Power interruptions or low battery levels can impact the functionality of your device, including motion schedules.
• 🚫 Disabled Motion Detection: If motion detection is disabled, the schedule won’t trigger any actions.
• 📍 Incorrect Motion Zone Setup: Misconfigured motion zones can result in missed activity during scheduled times.

How to Fix Ring Motion Schedule Not Working

If your Ring Motion Schedule isn’t working, there are easy steps you can follow to troubleshoot and fix the issue. Below, I’ve shared everything you can do to fix Ring Motion Schedule not working:

1. Check and Correct Schedule Settings

Incorrect setup is often the main reason for your Ring Motion Schedule not working. This usually happens when the motion detection is set for the wrong times or days.

Here’s how to check and fix it:

1. Launch the Ring app on your smartphone and log in to your account.
2. Select Devices from the main menu.
3. Choose the specific device you’re adjusting the schedule for.

4. Tap on Motion Settings and select Motion Schedule.

5. Review the days and times set for motion detection to ensure they match your preferences.
6. If needed, adjust the schedule to the correct days and times.
7. Save the changes and test the schedule to make sure it works.

2. Improve Wi-Fi Connectivity

A stable Wi-Fi connection is crucial for Ring devices. Poor connectivity can disrupt motion detection schedules. To fix this:

• Check Signal: Ensure strong Wi-Fi in Device Health.

• Move Router: Position your router closer to the Ring device.
• Use Extender: Boost signal with a Wi-Fi extender.
• Change Channel: Switch to less congested Wi-Fi channels.
• Upgrade Router: Use modern dual-band or mesh routers.
• Reduce Traffic: Disconnect unused devices.
• Reboot Router: Restart the router to fix connectivity.
• Update Firmware: Keep router and Ring device updated.
• Switch to 2.4 GHz: Use 2.4 GHz for better range.

3. Update Firmware

Outdated firmware can cause compatibility issues with the Ring app, affecting features like the motion schedule. Here’s how to update your Ring firmware:

1. Open the Ring app on your smartphone or tablet.
2. Select your desired Ring device in the app and go to Device Health.
3. Tap Firmware. If it’s outdated, a version number will appear and Ring will update automatically.
4. If it is already updated, you’ll see Up to Date instead of version number.

Verify that the motion schedule feature works as expected with the updated firmware.

4. Fix Overlapping Schedules

Overlapping motion schedules can confuse your Ring device, causing conflicting instructions on when to activate or deactivate motion detection. This can lead to unexpected alerts or missed notifications.

Here’s how to fix overlapping schedules on your Ring device:

1. Open the Ring app and review your motion schedules for any overlaps.
2. Edit the schedules to ensure no conflicting time frames.
3. Remove any unnecessary or duplicate schedules that might cause confusion.
4. Save your changes and test to ensure the device behaves as expected.

5. Ensure Power Stability

Low battery power in battery-operated Ring devices can reduce functionality, affecting motion detection. Here’s how you can check the battery health of your Ring device:

1. Open the Ring app and select your Ring device.
2. Go to Device Health to check the device’s battery level.

3. If the battery is low:
   • Recharge it if it’s rechargeable, or replace it if it’s a replaceable model.
   • Fully charge the battery before putting it back in the device.
   • Test the device to make sure motion detection and scheduling are working properly.

6. Reconfigure Motion Zones

Improperly configured Motion Zones can lead to the device missing or falsely detecting motion, which might seem like a scheduling issue.

Here’s how to check and fix Motion Zones in the Ring app:

1. Open the Ring app and select your device.
2. Go to Motion Settings > Motion Zones.
3. Review and adjust motion zones to cover the areas you want, avoiding high-traffic spots that trigger false alerts.

4. Save your changes and exit the settings.
5. Monitor alerts to ensure motion is detected correctly within the set zones as per your schedule.

Set the Correct Ring Motion Schedule

Your Ring Motion Schedule not working can lead to missing important alerts. So, adjust detection times, ensure stable Wi-Fi, update firmware, check battery, and redefine motion zones to keep it working smoothly.

Here are some more Ring guides you might find helpful:

• If your Ring Doorbell doesn’t pick up everything, adjust its motion sensitivity in the Ring app: Devices > your device > Motion Settings > Motion Sensitivity, then increase the slider.
• If your Ring event history is missing, check Wi-Fi, verify your Ring Protect Plan, update the app, and check Ring server status.
• If your Ring video freezes, check Wi-Fi, restart device/router, update firmware, lower video quality, and contact Ring support.

Frequently Asked Questions

Ojash

Author

Hi, I’m Ojash! My journey into smart home technology began with a simple lighting upgrade that quickly turned into a passion. I was fascinated by how connected devices could completely transform everyday living. With over 7 years of experience, I now specialize in creating tailored smart home solutions that enhance comfort, convenience, and efficiency. Through my work at JustSmarter, I enjoy sharing practical advice and insights, helping readers confidently explore the smart home world.

Hashir

Reviewer

Hi, I’m Hashir, a tech enthusiast with a deep love for smart home innovations. My interest in technology has always been driven by the idea of making everyday life more streamlined and efficient. After years of experimenting with smart devices in my own home, I’ve made it my mission to share what I’ve learned with others. I focus on practical, easy-to-understand solutions that anyone can implement to enhance their home. Writing for JustSmarter allows me to connect with fellow tech lovers and help them take their first steps—or next steps—into the exciting world of smart homes.