Why My Ring Camera Turned Pink, Purple, or Green? How to Fix It?

Why Has My Ring Camera Turned Pink? (Or Purple/Green?)

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Last updated: November 17, 2024

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Key Takeaways

  • Ring Camera can turn pink, purple, or green because of:
  1. Stuck IR Filter
  2. Lighting Conditions
  3. Faulty Camera Sensor
  4. Firmware Issues
  5. Moisture or Debris
  • To get rid of weird tint on Ring camera view:
  • Adjust the Camera’s Position
  • Clean and Protect the Lens
  • Update Ring Camera’s Firmware
  • Check for Broken Parts (like the Sensor)
  • Get Professional Help (if nothing else works)

Has your Ring camera turned pink or showing odd hues like purple or green? These colors usually indicate too much light, a faulty camera part, or a minor software glitch. It’s usually not as bad as it seems. Keep reading to find out how to fix Ring Camera pink tint!

Why Has My Ring Camera Turned Pink, Purple, Or Green?

Here are some common reasons why your Ring Camera turned pink, green, or purple:

  1. 🛑 IR Filter Stuck: The IR filter in your Ring camera blocks infrared light during the day for accurate colors and moves at night for night vision. If stuck, it can cause a pink, purple, or green tint on the video feed.
  2. 💡 Lighting Conditions: If your Ring camera is exposed to direct sunlight or mixed lighting, the sensor may struggle to balance colors, causing the image to show a pink, purple, or green hue. This often happens during sunrise or sunset when light changes rapidly, confusing the camera’s sensors.
ring camera turned green
  1. ⚠️ Faulty Camera Sensor: A faulty or damaged camera sensor can misinterpret colors, causing unusual tints in your video. This might result from manufacturing defects, extreme temperatures, or physical damage, leading to permanent or intermittent color issues.
  2. ⚙️ Firmware Issues: A firmware bug can cause your Ring camera to display incorrect colors like pink, purple, or green. This may occur after a recent update or due to a glitch in the current firmware, affecting the camera’s IR filter control or video processing.
  3. 💧 Moisture or Debris: Obstructions on the camera lens, like moisture, dirt, or debris, can cause light to refract improperly, leading to distorted colors or white orbs on Ring Camera. This is common in outdoor cameras exposed to rain, snow, high humidity, or accumulated dust and spider webs.

Below, I have explained some simple solutions that have helped me fix this issue.

How To Fix Ring Camera Pink Screen

To fix Ring camera pink screen, adjust it for bright lights, clean the lens, update its software, or reset its settings. But if you suspect sensor damage or some other serious issue, contact Ring support or seek professional help.

ring-camera-pink-screen

Here’s a detailed explanation of my tried and tested fixes for the Ring Camera pink, purple, or green screen:

1. Prepare It for Bright Environments

Too much light can confuse your Ring Camera, causing strange colors. So, if your Ring device is in direct sunlight or in a very brightly lit environment, like facing a bright garden lamp, you can fix it by:

  • Moving the camera away from direct sunlight
  • Adjusting the camera’s angle to reduce exposure to bright light
  • Adding a shade or cover to reduce glare and correct the colors
a blurry image of a lawn and trees from ring camera

2. Clean and Protect the Lens

Dirt, water spots, and fog on Ring Camera can distort its colors, making you see unusual hues on your video. So, if your Ring Camera turned pink, you should clean its lens before deciding that the camera is damaged.

water-damaged-ring-camera

Here’s how to clean and protect your Ring Camera lens:

  • Gently wipe the lens with a soft, dry microfiber cloth.
  • Use a slightly damp microfiber cloth to remove stubborn spots, but be careful not to get it wet as water can damage the insides of your Ring Camera.
  • Don’t use abrasive cleaners, alcohol, or household cleaning products on the lens.
  • Protect the camera with a cover or shield to reduce exposure to the elements.
  • Regularly inspect and clean the lens, especially after severe weather.
  • Install the camera in a well-ventilated area to prevent moisture buildup.

3. Address Software Glitches

Outdated software can cause a lot of Camera performance issues, including color problems. So, make sure your Ring Camera software is up-to-date to fix bugs and keep up with firmware improvements.

Here’s how to check and update your Ring Camera’s firmware:

  1. Open the Ring App and select your Ring Camera.
  2. Select Device Health.
  3. In the Firmware section, tap the update option if available. If you see a firmware version number instead, it means your Camera is already up to date.

You can also reset the Ring Camera to its default settings by holding down the set up button for 10 to 20 seconds. This did the trick for me when my Ring Camera turned pink.

4. Check for Broken Parts (like the Sensor)

broken ring camera

The Ring Camera sensor is the part that captures images. If it becomes damaged due to a fall, exposure to moisture, or other factors, it can cause color distortions, such as pink, purple, or green tints.

In that case, you might need to repair or replace the Ring Camera sensor. Check if your camera is still under warranty and contact Ring Support to get a repair or replacement for free. However, if your Camera is an older model without warranty, you may need to buy a new one.

5. Get Professional Help

If none of these fixes work for your Ring Camera turned pink problem, the issue might be more serious and require professional help. It’s best to contact Ring Support rather than a local technician, as they can properly diagnose the problem, guide you on repairs or replacements, and help with warranty claims.

Fixing Ring Camera Color Distortions

If your Ring Camera turned pink, purple, or green colors due to excessive light, sensor damage, or software glitches, it’s easy to fix. Here’s what else you can do to keep your Ring Camera’s view clear:

Frequently Asked Questions

Why is my ring floodlight camera pink?

Your ring floodlight camera pink video issue is likely due to a color balance problem. This can happen if the camera’s sensor is overwhelmed by bright light or has a software glitch. Adjusting the camera’s position or updating its software can often resolve this color distortion.

What do the colors mean on the Ring camera?

The colors on a Ring camera, like pink, purple, or green, usually indicate issues such as lens flares from bright lights, sensor damage, or software glitches. These colors are not part of the camera’s normal operation and suggest that some troubleshooting or repair might be needed.

How do you get rid of green rings?

To remove green rings on your Ring camera, try adjusting the camera’s position away from direct bright lights, clean the lens to remove any dirt or debris, and ensure the software is up to date. These steps often resolve color distortion issues like green rings.

Why does the Ring camera turn blue?

A Ring camera turning blue is typically a sign of connectivity or software issues. It often indicates that the camera is trying to establish a connection or is undergoing a firmware update. Ensuring a stable Wi-Fi connection and checking for software updates can usually resolve this issue.

Why is my Ring video quality so bad?

Poor video quality on a Ring camera can be due to several factors, including weak Wi-Fi signal, low battery power, or incorrect camera settings. Improving Wi-Fi strength, ensuring the camera is fully charged, and adjusting settings like resolution and brightness in the Ring app can enhance video quality.

Ojash

Author

Hi, I’m Ojash! My journey into smart home technology began with a simple lighting upgrade that quickly turned into a passion. I was fascinated by how connected devices could completely transform everyday living. With over 7 years of experience, I now specialize in creating tailored smart home solutions that enhance comfort, convenience, and efficiency. Through my work at JustSmarter, I enjoy sharing practical advice and insights, helping readers confidently explore the smart home world.

Hashir

Reviewer

Hi, I’m Hashir, a tech enthusiast with a deep love for smart home innovations. My interest in technology has always been driven by the idea of making everyday life more streamlined and efficient. After years of experimenting with smart devices in my own home, I’ve made it my mission to share what I’ve learned with others. I focus on practical, easy-to-understand solutions that anyone can implement to enhance their home. Writing for JustSmarter allows me to connect with fellow tech lovers and help them take their first steps—or next steps—into the exciting world of smart homes.

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